SHIPPER RESEARCH / FREE PDF GUIDE & WORKSHEET
Research the shipper before you make the call.
Find relevant company information, investigate potential freight needs and identify contacts with the Customer Research Guide.
Get the free resource- Organize company and potential freight information.
- Identify relevant logistics and transportation contacts.
- Prepare specific questions before reaching out.
For freight brokers preparing more relevant shipper conversations.
WHY THIS RESOURCE
A company name is not enough to prepare a useful conversation.
Organize what you know, distinguish assumptions from confirmed details, and turn your research into specific questions for a prospective shipper.
WHAT YOU’LL GET

Customer Research Guide
PDF guide & worksheet
- 01Organize company and potential freight information.
- 02Identify relevant logistics and transportation contacts.
- 03Prepare specific questions before reaching out.
PUT IT TO WORK
A reference you can come back to.
- 01
Gather company and contact information.
- 02
Record confirmed facts and questions to investigate.
- 03
Prepare a relevant next conversation.
A FEW DETAILS
Before you get the guide.
Is this resource free?
Yes. This resource is offered free, with no payment required.
Does research confirm a company needs my service?
No. Research gives you a starting point. Confirm freight needs, lanes, timing and purchasing authority directly.
How do I receive it?
Complete the form and you’ll go straight to a thank-you page with your PDF download and an optional invitation to the free FreightSkills community.
Do I need to provide a phone number?
No. First name, last name and email are required. You can leave the phone field empty or choose “Skip phone number.”
TAKE THE NEXT STEP
Find the right fit. Prepare a better conversation.
Keep the Customer Research Guide close for your next conversation.
Get the research guide