Freightskills Academy · For freight agents & brokers

Win the conversation. Price the freight. Build the business.

Find the right shippers. Have better conversations. Quote with a clear basis. Follow the shipment through. Choose the agent or brokerage-owner path, then build the shared sales, quoting and operating skills behind a stronger book of business.

Get Academy enrollment details Explore the learning path

$625 paid in full — save $75 · Or 2 × $350 ($700 total) · Lifetime access* · Monthly group call

American truck with Freightskills trailer branding — illustrative image

YOUR BROKERAGE LEARNING PATH

From the first conversation to the next shipment.

01Get ready

02Find customers

03Quote & move freight

04Improve & grow

Learn the decision. Practice the process. Build your playbook.

Agent & owner pathsSales + quoting + operationsBoth workshops + full course updates

The work has to connect

You got a quote request. What happens next?

Research gets you to the conversation. The conversation gets you to the shipment details. Those details shape the quote, the carrier decision and the service you deliver.

Academy brings those decisions together, so you can see how each part of the business affects the next.

A clearer way to work

Know what to ask before you commit.
Prepare outreach around a real customer fit.
Explain the costs and assumptions behind your quote.
Make the next action clear for everyone involved.

One Academy. Two paths. Built around your role.

Adaptable for freight agents and brokerage owners.

Your responsibilities change depending on whose authority you work under. Your training should reflect that. Start with the readiness path that fits your role, then follow the shared customer-to-closeout curriculum.

THE AGENT PATH

Build your book within a host brokerage.

Evaluate a host brokerage’s support, tools and operating fit.
Understand commission splits, deductions and payment timing.
Know what you can approve and when to involve your host.
Build your customer pipeline, quoting process and service routine.

Your starting point: a host-brokerage scorecard and responsibility map.

THE BROKERAGE-OWNER PATH

Build the business behind the freight.

Organize launch readiness and operating responsibilities.
Work through insurance, contracts and provider questions.
Plan customer credit, cash timing and payment controls.
Choose your operating setup and build repeatable team handoffs.

Your starting point: a launch checklist and operating responsibility map.

Starting as an agent and considering your own brokerage later? Both readiness paths are part of the Academy, so you can return to the owner material as your responsibilities develop.

Inside the Academy curriculum

See the modules. Understand the work you’ll practice.

Start with orientation, choose your readiness path, then work through the shared core. Optional specialization labs take selected topics further. This is the curriculum roadmap; the refresh is underway, so confirm released lessons before enrolling.

0

AGENTS + BROKERAGE OWNERS

Start here

Create a personal learning plan and finish one intake exercise.

3 lessons

See lessons & practice outcomes

Welcome, your path, and your first 30 daysChoose role, stage, and first goal.
How to use Lewis GPT and check its workCorrect an AI draft that invents shipment facts.
Follow one shipment from request to paymentArrange the shipment milestones.

A

AGENT READINESS PATH

Agent readiness

Complete a host-brokerage evaluation and approval map.

3 lessons

See lessons & practice outcomes

Choose and evaluate a host brokerageCompare two fictional host offers.
Understand your split and payment timingCalculate a sample commission and list deductions.
Know what you can approve and when to escalateComplete a host-responsibility checklist.

B

BROKERAGE-OWNER READINESS PATH

Brokerage owner readiness

Complete a launch checklist and operating responsibility map.

4 lessons

See lessons & practice outcomes

Build your launch-readiness checklistIdentify incomplete setup tasks and owners.
Insurance, contracts, and operating responsibilitiesMap responsibilities and questions for service providers.
Cash flow, customer credit, and payment controlsBuild a fictional cash-timing and approval plan.
Choose the minimum operating setupChoose required systems and assign owners.

1

AGENTS + BROKERAGE OWNERS

Understand the freight

Save a mode-aware shipment intake checklist.

4 lessons

See lessons & practice outcomes

Dry van: information that changes the jobIdentify equipment and service facts.
Recognize LTL, flatbed, drayage, and special requirementsMatch requests to a mode and escalation need.
Read the documents in a shipmentMatch tender, confirmation, BOL, POD, and invoice.
Ask the right questions before committingWrite a clarification email for Northstar.

2

AGENTS + BROKERAGE OWNERS

Build your daily system

Save a routine, pipeline stages, and file structure.

4 lessons

See lessons & practice outcomes

A complete broker workdayCreate a daily schedule for your stage.
Set up a simple prospect and quote pipelineBuild stages and required next-action fields.
Organize contacts, documents, and handoffsComplete a folder and responsibility map.
Run a weekly performance reviewSave an activity dashboard and next-week priorities.

3

AGENTS + BROKERAGE OWNERS

Find suitable shippers

Produce a verified five-company prospect worksheet.

4 lessons

See lessons & practice outcomes

Pick a useful starting nicheDefine a customer profile and exclusions.
Find and qualify five real prospect examplesResearch five companies and explain fit.
Find the right contact and verify the factsAttach source links and contact-confidence notes.
Use AI to prepare a relevant approachTurn verified research into a concise call brief.

4

AGENTS + BROKERAGE OWNERS

Start useful sales conversations

Save outreach messages and a follow-up schedule.

5 lessons

See lessons & practice outcomes

Understand the sales cycle and your valueWrite a specific service-value statement.
Prepare and open a first callPractice a gatekeeper and decision-maker call.
Discover the reason behind an objectionReplay an objection after feedback.
Use email and LinkedIn togetherDraft a profile improvement and outreach pair.
From first conversation to quote requestBuild a follow-up plan for a fictional account.

5

AGENTS + BROKERAGE OWNERS

Quote with confidence

Complete a supported quote package for Northstar.

5 lessons

See lessons & practice outcomes

Predict carrier cost using evidenceCompare supplied rate evidence and uncertainty.
Margin, markup, and all-in costCalculate price and explain margin versus markup.
Build a complete quote and explain assumptionsPrepare intake, costs, validity, exclusions, and message.
Handle negotiation, spot work, and RFQsRespond to a price objection and an RFQ request.
Practice lab: fix the weak quoteSubmit a corrected quote and explain three decisions.

6

AGENTS + BROKERAGE OWNERS

Cover and execute the shipment

Save a carrier and shipment execution checklist.

4 lessons

See lessons & practice outcomes

Verify carrier information and spot mismatchesResolve an identity mismatch using an approval policy.
Source capacity and pitch the loadPrepare a load posting and carrier conversation.
Confirm the order and manage milestonesBuild a confirmation and milestone record.
Close out the load and make it invoice-readyFind missing closeout evidence and route a dispute.

7

AGENTS + BROKERAGE OWNERS

Handle difficult situations

Save communication and exception response templates.

3 lessons

See lessons & practice outcomes

Communicate a delay while recovery is underwayDraft a fact-based update and next-update time.
Collect facts and escalate a freight claimComplete a claim-intake and responsibility worksheet.
Work through a shipment going wrongChoose next actions and defend the sequence.

8

AGENTS + BROKERAGE OWNERS

Improve your book and your business

Produce a next-30-days plan from actual or sample activity.

3 lessons

See lessons & practice outcomes

Grow relationships inside existing accountsCreate an account expansion plan.
Identify the bottleneck before adding tools or peopleChoose one process improvement from a sample week.
Use AI to review your week and plan the next oneCompare an AI summary with source data and save priorities.

9

AGENTS + BROKERAGE OWNERS

Final working simulation

Complete a connected customer-to-closeout case.

2 lessons

See lessons & practice outcomes

Run the Northstar shipment caseSubmit research, quote, carrier decision, update, and closeout.
Review your decisions and activate your playbookCorrect weak decisions and export your playbook.

S

OPTIONAL SPECIALIZATION

Optional specialization labs

Complete one relevant deep dive after core mode awareness.

8 lessons

See lessons & practice outcomes

Drayage and intermodal lifecycleMap container parties and milestones.
Drayage quoting and documentationBuild a scenario-specific intake and charge checklist.
Drayage exceptions and case reviewResolve a container-move scenario.
LTL shipment preparation and intakeComplete dimensions, packaging, commodity, and service inputs.
LTL quote review and charge disputesCheck a supplied quote against a shipment profile.
LinkedIn profile workshopComplete a profile and positioning checklist.
LinkedIn outreach workshopPractice a relevant message and follow-up.
Flatbed and special-freight awarenessRecognize requirements needing specialist help.

Go deeper where the work demands it

Two focused workshops. Included with active Academy access.

01 / PRICING

Quote Workshop

A 94-minute recorded masterclass, freight quote calculator, carrier outreach tools and saved quotes.

Explore the Quote Workshop

02 / CONTAINER FREIGHT

Drayage Workshop

Three recordings totaling over four hours, a dedicated drayage calculator and a printable container move checklist.

Explore the Drayage Workshop

What your $625 includes

A complete offer, with a job for every part.

The value is in putting the training to work: a path for your role, tools for everyday decisions, focused workshops, and an ongoing place to ask questions.

THE FOUNDATION

Academy curriculum + both readiness paths

Connect prospecting, sales, pricing, execution and account growth. Use the agent or owner material that matches your responsibilities.

Included in Academy

BONUS 01

Quote Workshop + quoting tools

The 94-minute masterclass helps you organize your pricing decisions. The calculator, carrier outreach prompts, quote PDFs and saved tracker help you carry those decisions into the next request.

$149 standalone catalog price

BONUS 02

Drayage Workshop + container tools

Three recordings totaling 244 minutes, a dedicated drayage calculator and a printable move checklist help you see the costs and handoffs through empty return.

$149 standalone catalog price

BONUS 03

Editable contract templates

Start from the portal’s Broker–Carrier Agreement and Warehousing Contract templates, with highlighted fields to customize. Use them as working drafts for review with your own advisers.

Included in Academy

REFERENCE MATERIAL

Lesson downloads + specialization library

Return to published lesson resources and optional masterclasses when you need to go deeper. Downloads and recordings are available as they are released in your portal.

Included in Academy

ONGOING SUPPORT

One group call every month

Bring your questions into a recurring group learning setting as you work through the material and apply it to your business.

Included — no separate call fee

KEEP LEARNING

Full updates to the course

Return to updated course material as it is released, instead of treating your training as a single pass through a static set of lessons.

Included with your access

TIME TO APPLY IT

Lifetime access*

Revisit the relevant lesson when you encounter that customer conversation, pricing decision or operating question in your own work.

Business lifetime; minimum one year

Put the price in perspective

The two workshops alone are listed at $298 combined.

Academy is $625 when paid in full: $327 more than those two standalone catalog prices. That additional investment adds the broader Academy curriculum, both readiness paths, one group call per month and full course updates.

$625

Pay in full and save $75

Or $350 at enrollment + $350 after 30 days. Payment plan total: $700.Get enrollment details

Comparison uses the current Freightskills workshop catalog prices of $149 each. It is not a prior Academy price or a promised financial return. *Lifetime means the lifetime of the Freightskills business, with access guaranteed for at least one year.

Choose the right depth

A foundation for the whole job.

Academy is for brokers and agents who want to connect their skills across the customer and shipment lifecycle. It also suits owners building a more consistent way for their team to work.

If your immediate need is one skill, start with the Quote or Drayage Workshop. If you want the broader learning path, ask about Academy.

Make an informed decision

Before you join.

How is Academy different from a workshop?

A workshop focuses on one job: quoting or container drayage. Academy connects the broader work of a freight broker, from customer research and sales conversations through shipment execution and business improvement. Active Academy access includes both workshops.

Is this for freight agents or brokerage owners?

The learning path includes separate agent and owner readiness topics, followed by shared sales, quoting and operations topics. Your responsibilities still depend on your role and your brokerage’s policies.

What is available now?

The Academy learning path is being refreshed. Ask for the current lesson availability and release schedule before enrolling; the roadmap on this page describes the planned learning progression.

What does enrollment cost?

Pay $625 in full or choose two payments of $350 ($700 total). Paying in full saves $75. The first payment is due at enrollment and the second is due 30 days later.

What support and updates are included?

Academy includes one group call per month and full updates to the course. The monthly call is a group session, not individual consulting.

What does lifetime access mean?

Lifetime access means access for the lifetime of the Freightskills business, guaranteed for a minimum of one year from purchase.

Will I get customers or a guaranteed income?

The training helps you develop your process and judgment. Customer acquisition, profitability and business results depend on your work and market conditions; they are not guaranteed.

A more useful way to learn freight

Your next customer needs more than a good sales pitch.

They need someone who asks the right questions, understands the request and follows through when the shipment gets complicated. That is the work behind a lasting customer relationship.

You can spend your week collecting scripts, watching another video and switching between tools. The real progress comes when those pieces turn into a process you can actually use.

That is what this Academy is designed to help you build: a connected approach to the work, focused workshops for the details, and a monthly group call to keep learning as you go.

See the complete Academy offer

Freightskills Academy

Your training. Your tools. Your next step.

Get the connected Academy learning path, both focused workshops, one group call per month and full course updates. Return to the material as your business develops.

$625Pay in full and save $75 · Or 2 payments of $350 ($700 total)

Two-pay: $350 at enrollment and $350 thirty days later. Total: $700.

Academy learning path for brokers and agents
Quote Workshop + Drayage Workshop
One group call every month
Full updates to the course
Lifetime access*

Get Academy enrollment details

*Access for the lifetime of the Freightskills business, guaranteed for a minimum of one year from purchase.

Opens an email to support@freightskills.com. No payment is taken.