BUILD A STRONGER BROKERAGE

Business growth.

Develop customer relationships, operating routines, teams, and technology that support a more capable brokerage.

How do I grow without losing control of the work?

START HERE

Business growth

Evaluate AI around existing freight workflows, team adoption, and clear responsibility for customer service.

Luis Uribe · 3 min read

Business growth

Lessons from Luis’s 2023 business update on protecting service, reconnecting with customers and making room for sales when conditions get difficult.

Luis Uribe · 2 min read

Business growth

Build leadership, defined responsibilities, training, and systems before adding complexity through more people or services.

Luis Uribe · 2 min read

Business growth

Grow through existing customers, useful service capabilities and deliberate hiring before expanding an agent network.

Luis Uribe · 2 min read

Business growth

Review customer demand, operating costs, and sales activity without treating historical market forecasts as current guidance.

Luis Uribe · 2 min read

Business growth

Choose the first role by studying the work that occupies the owner, then define a handoff the new person can own.

Luis Uribe · 3 min read

Business growth

Turn service differences, response speed, persistence, and repeatable processes into a clearer reason for customers to work with you.

Luis Uribe · 3 min read

Business growth

Build marketing around useful expertise, real service relationships, and the ability to respond to incoming interest.

Luis Uribe · 3 min read